Not every ophthalmologist treats cataracts.
Beeline Referral Stories
We received a cataract referral for an elderly patient. Her PCP knew exactly what she needed and sent her to an in-network ophthalmologist.
The specialist's office kicked it back. The ophthalmologist is a retina specialist who doesn't see cataract patients.
Back to square one.
No one did anything wrong here. The PCP made the right call clinically. The problem is that the directory just said "Ophthalmology." No subspecialty. No indication of what services they offer or what conditions they actually treat.
This patient’s care was delayed, and faith in their doctor and plan undermined. Yet with the right data, this episode was completely preventable.
That’s what Beeline is here for.
💛 About Beeline
Beeline helps every patient access the right specialist the first time. We provide the missing insights and decision support to ensure every patient’s access to the optimal specialist.
This post is part of an ongoing series of real Beeline data and referral stories, highlighting lessons learned and our impact on patient access.
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